Your privacy

How we look after your privacy

Checking through a privacy notice is rarely at the top of your priority list. You likely have a busy house to manage and meals to plan. That is why we aim to keep things straightforward and clear. We respect the trust you place in us when you share any personal details.

BCN Magazine acts as the data controller for any information you give us. We protect your details under the rules set out in the UK GDPR and the Data Protection Act 2018.

Using our contact form

When you use the form on our contact page, we ask for exactly four things. We collect your name, your email address, your subject and your message. We ask for these details so we can read your note and write back to you. That is the only reason we need them.

We hold your messages on file for 12 months so we have a record of our conversation. After a year passes, we delete them completely. We never sell your personal details to anyone. We also never share your data for marketing.

Your legal rights

You have clear rights over your personal data under the law. You can ask for a copy of the information we hold about you at any time. This is known as your right of access. If you spot a mistake in your details, you can ask for a correction.

Sometimes you might want a clean break. You have the right to ask for erasure, meaning we delete your details before the year is up. You can also raise an objection to how we handle your information. Finally, you can ask for a restriction on how we process your data.

Using these rights is simple. Just write to us at contact@bcnmagazine.com. We will take care of your request and reply within one month.

Making a complaint

We hope we can resolve any issues quietly and quickly. Send us an email first if you have any worries about your privacy. We will always listen and try to put things right. If you are still unhappy with our response, you can take the matter further.

You have the right to complain to the Information Commissioner's Office. They are the independent body set up to uphold information rights in the UK. You can read more about their work and reach them at ico.org.uk.